PresenceOS

Terms of Service

Terms of Service

Last updated: June 23, 2026 · Effective: June 23, 2026

These Terms of Service ("Terms") are a binding agreement between you ("you", "your", or "Customer") and Domain DESGNR, [entity type] of [jurisdiction], with offices at [ADDRESS] ("PresenceOS", "we", "us"), governing your access to and use of the PresenceOS websites, applications, and services (collectively, the "Service").

By creating an account, clicking "I agree", or using the Service, you agree to these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business, and "you" means that business. If you do not agree, do not use the Service.

The Acceptable Use Policy, AI Usage Disclosure, Refund & Cancellation Policy, and Privacy Policy are incorporated into and form part of these Terms.

1. Definitions

  • Service: PresenceOS's AI platform that generates brand assets, websites, and social content for you to download and use, together with all related sites and applications.
  • Inputs: anything you submit, upload, or connect: brand information, prompts, instructions, uploaded logos/images/files, and optional third-party account data you choose to link.
  • Output: content the Service generates for you, including websites, logos and brand assets, brand characters, brand voices, environment imagery, images, video, audio, and written copy.
  • Customer Content: your Inputs and Output together.
  • Connected Accounts: optional third-party accounts (e.g., a publishing tool) you may link so the Service can assist with delivery or retrieve limited data on your behalf when that feature is enabled.
  • Generated Site: a website the Service creates and hosts for you (e.g., at a presenceos.io subdomain or a custom domain).

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract. The Service is for business use and is not directed to children. You are responsible for your account credentials and for all activity under your account, and you agree to provide accurate information and keep it current. Notify us promptly of any unauthorized use at [security@presenceos.io].

3. The Service

PresenceOS uses artificial intelligence to help you build an online presence. Depending on your plan, the Service may: generate a brand identity (logo system, brand character, color and typography, brand voice, environment imagery); generate and host a Generated Site; and generate social content (image, video, carousel, and copy) that you can download and post yourself. Optional integrations may assist with delivery when enabled. The Service relies on third-party AI models and infrastructure (see Section 10 and the AI Usage Disclosure). Features, limits, and models may change as the Service evolves.

4. Subscriptions, fees, and trials

4.1 Plans. PresenceOS offers a Month-to-month plan at $497/mo and a Committed plan at $397/mo. Both are described at our pricing page, including usage limits. Limits are enforced per billing month.

4.2 Billing and auto-renewal. Paid plans are billed in advance on a recurring monthly basis through our third-party payment processor and automatically renew until cancelled. By subscribing, you authorize recurring charges to your payment method.

4.3 Initial commitment. The Month-to-month plan has no initial commitment or early-cancellation fee. After the trial (if any), the Committed plan includes a 12-month initial commitment. Early cancellation during that commitment incurs the early-cancellation fee described in the Refund & Cancellation Policy (currently 50% of remaining months × $397). After the commitment, the plan continues month-to-month until cancelled. Plans cannot be switched after checkout.

4.4 Trials. We may offer a 7-day free trial. Unless you cancel before the trial ends, the trial converts to a paid subscription and your payment method is charged (when on file). Cancel during the trial with no early-cancellation fee. Trial eligibility and scope are at our discretion.

4.5 Cancellation, changes, and refunds are governed by the Refund & Cancellation Policy. In short: you can cancel from Settings → Billing and retain access through the end of the paid period; early-cancellation and monthly fees are non-refundable except as stated there or as required by law.

4.6 Taxes and price changes. Fees are exclusive of taxes, which you are responsible for. We may change prices or plan limits on prospective notice; changes apply at your next renewal (subject to the initial commitment where applicable).

5. Your Inputs and the license you grant us

5.1 You retain ownership of your Inputs. You grant PresenceOS a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, adapt, process, transmit, and display your Inputs and Output solely to operate, provide, secure, and improve the Service for you, including sending them to the third-party AI models and infrastructure that power the Service and, when you use an optional delivery integration, transmitting Output at your direction.

5.2 Your responsibilities and warranties. You represent that you own or have the rights to your Inputs; that your Inputs and your use of Output do not infringe third-party rights (including intellectual-property, privacy, and publicity rights) or violate law; and that you have obtained any consents needed for any name, likeness, voice, logo, or brand you submit. If you clone a source, reuse one of your pieces, or ask the Service to follow a research pattern, you represent that you have the right to use that material and you are responsible for how you publish the result. You are responsible for reviewing all Output before you use or publish it.

5.3 Copyright complaints. Send a notice to [legal@presenceos.io] identifying the work, the location of the material in the Service, and your contact details. We will review the notice and may remove the material or suspend the account. A customer who believes material was removed by mistake may send a counter-notice to the same address.

6. AI Output and ownership

6.1 As between you and PresenceOS, and subject to your payment of applicable fees and to the third-party model terms referenced in the AI Usage Disclosure, PresenceOS assigns to you its rights, if any, in the Output generated for you, so that you may use it for your business.

6.2 Important limits you accept (detailed in the AI Usage Disclosure): AI Output may not be unique, may be similar to output provided to others, and may not be eligible for copyright or other exclusive protection. Output may be inaccurate, incomplete, or unsuitable, and is not professional advice. You are solely responsible for evaluating and editing Output before relying on or publishing it.

6.3 PresenceOS may use de-identified and/or aggregated data and operational metadata to maintain and improve the Service. We do not sell your Customer Content. Our and our providers' positions on AI model training are described in the AI Usage Disclosure.

7. Acceptable use

Your use of the Service is subject to the Acceptable Use Policy, including restrictions on generative misuse (e.g., impersonation, deceptive deepfakes, infringing or unlawful content) and on misuse of content you post to destination platforms (e.g., spam or content that violates a platform's rules). We may suspend or remove content or accounts that violate it.

8. Optional Connected Accounts

8.1 When you link a Connected Account (if that feature is available to you), you authorize PresenceOS (and any third-party provider involved) to act on your behalf only as needed for that integration, according to your instructions and settings. The core Service generates content for you to download and use; automatic posting is not required to use PresenceOS.

8.2 You remain responsible for complying with each destination platform's terms and policies. PresenceOS does not control and is not responsible for third-party platforms, which may change APIs, rate-limit, reject, label, or suspend content or accounts. You can disconnect a Connected Account at any time.

9. Generated Sites

We host Generated Sites to provide the Service. You are responsible for the content of your Generated Site, for any data you collect from its visitors, and for providing your visitors any legally required notices (see the Privacy Policy and DPA regarding controller/processor roles). We may take down a Generated Site that violates these Terms or the Acceptable Use Policy.

When your subscription ends, the Generated Site goes offline and is no longer available at its public address. We keep the site and the rest of your Customer Content. After you resubscribe, you can republish the site from the dashboard. A payment that is past due does not take the site offline while the payment processor is still retrying the charge.

10. Third-party services

The Service integrates third-party providers, including third-party AI model providers and infrastructure providers (such as hosting, storage, payments, and publishing). Your use may be subject to those providers' terms, and we are not responsible for their acts or omissions. A current sub-processor list is referenced in the Privacy Policy.

11. Our intellectual property

The Service, including its software, models integration, design, and trademarks, is owned by PresenceOS or its licensors and is protected by law. Except for the rights expressly granted, we reserve all rights. You may not copy, reverse-engineer, scrape, resell, or create competing services from the Service, or use it to build a competing model or dataset.

12. Feedback

If you give us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

13. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT OUTPUT WILL BE ACCURATE, ORIGINAL, OR ERROR-FREE. WE DO NOT WARRANT ANY PARTICULAR RESULT: including reach, engagement, traffic, search ranking, conversions, or sales. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRESENCEOS AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR OUTPUT. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (a) the amounts you paid us for the Service in the 12 months before the claim, or (b) [USD 100]. These limits apply even if a remedy fails of its essential purpose.

15. Indemnification

You will defend, indemnify, and hold harmless PresenceOS from third-party claims and losses arising from your Inputs, your Output and its use or publication, your Connected Accounts, your Generated Site, or your violation of these Terms or law.

16. Term, suspension, and termination

These Terms apply while you use the Service. You may stop and cancel at any time (see Refund & Cancellation Policy). We may suspend or terminate access if you breach these Terms or the Acceptable Use Policy, if required for security or legal reasons, or if your payment fails. On termination, your right to use the Service ends; we may delete Customer Content after a reasonable period (see Privacy Policy retention). Sections that by their nature should survive (e.g., 5.2, 6, 11–15, 17–19) survive termination.

17. Changes

We may modify the Service or these Terms. For material changes to the Terms, we will provide reasonable notice (e.g., by email or in-app). Continued use after changes take effect means you accept them; if you don't agree, stop using the Service.

18. Governing law and disputes

These Terms are governed by the laws of [GOVERNING-LAW JURISDICTION], without regard to conflict-of-laws rules. [DISPUTE-RESOLUTION MECHANISM: e.g., venue/exclusive courts, or binding arbitration + class-action waiver. This requires attorney drafting; see attorney notes.]

19. General

Entire agreement; no waiver; severability; you may not assign without our consent, we may assign in a merger or asset sale; no agency/partnership; force majeure; notices to you may be sent to your account email, notices to us to [legal@presenceos.io].

20. Contact

Questions about these Terms: [legal@presenceos.io] · Privacy: privacy@presenceos.io · Domain DESGNR, [ADDRESS].